Adjusting Fall 2020: Student FAQs

Please check here for answers to frequently asked questions related to East Carolina University undergraduate classes moving online on Wednesday, Aug. 26. This page will be updated continuously with new information.

When will classes move online?

Alternative course delivery will begin for undergraduate students Wednesday, Aug. 26. Undergraduate classes are suspended for Monday, Aug. 24 and Tuesday Aug. 25.

What about graduate and professional students?

Professional and graduate courses will continue as they are currently operating.

Is it too late to withdraw from a class?

The university has extended the deadline for withdrawal with a partial refund from academic courses for the first 8-week block of classes to 5 p.m. Friday, Aug. 28. The last day for withdrawal with a partial refund for 15-week courses remains Sept. 4. For more information, please review the Fall 2020 Withdrawal Refund Schedule.

Students may withdraw from classes beyond the refund deadline. Please see the academic calendar for specific dates for each block.

When can I move out of the residence hall?

Many students may begin moving out of the residence halls as early as Monday, Aug. 24. We ask faculty to be flexible during the move-out period, which will extend to Aug. 30.

Can I get a housing and/or dining refund?

Students who reside in on-campus housing will receive information from Student Affairs Sunday, Aug. 23 that details the plans for prorated Housing and Dining refunds and for residence hall move-out. For more information, visit our Housing/Dining Refund Information and FAQs page.

Will I get a parking refund?

ECU Parking and Transportation is offering refunds for students who do not want to keep their 2020-21 resident or commuter permits. Students who would like to keep their permits or exchange their permits (commuter for resident or resident for commuter) must complete a form. Visit the Parking Information and Refunds for Students page for more information.

Will there be refunds for tuition and fees?

The UNC System has provided guidance for its member institutions on tuition and fees for the fall semester, recognizing that instructional formats might change in response to the COVID-19 pandemic: “Tuition and fees charged for the 2020-21 academic year will remain in place and shall not be refunded by any institution regardless of any changes in instructional format that may occur for any part of the 2020-21 academic year.”

What about experiential learning?

For students in experiential learning courses, fall semester plans include the process that allows those programs to continue. For example, teacher education students in K-12 settings.

Can I still contact Student Health Services for coronavirus testing?

Yes. Student Health Services is available at 252-328-6841 and

Is the Counseling Center still open?

Yes. The Counseling Center, 252-328-6661, is available for virtual appointments.

Will there be a call center?

Yes. ECU’s call center will open for questions from students and parents Monday, Aug. 24 from 9 a.m. to 4 p.m. and will remain open through Aug. 28. The number is 252-737-5100.